For some reason, I never have got Live Messenger to work on my laptop (Dell XPS M1530, Windows 7 x64) using “3” 3G connection via a built in 3G card and the Dell Mobile Broadband Card utility. It wasn’t really a concern, until now!
It would try to login, try for a while..
Before dying with Error Code: 8000402a:
Clicking “Get more information” was final insult as all the results were in French. Sacre-Bleu!
3 supply a private IP address and there’s been a number of occasions where the web has been dead, but TCP/IP connectivity is fine, therefore I assume they use a “transparent proxy”. Which I suspected of being at fault. Not much I could do about that, and didn’t fancy calling the call centre whilst I was on the train
Googling was difficult – When you are a company selling 3G services, calling it “3” isn’t helpful!
The diagnostics built into messenger wasn’t very helpful, apparently I have a Invalid IP address. Works OK for the web.
And, in fairness, the IP address arrangement handed down by the 3G connection do seem a bit odd..
But this lead to to a dead end.. so what now ?
- Firewall… Tried that, no difference
- Windows Event log – nothing
- Diagnostics in Live Messenger – too cryptic for me to decypher
My next steps were to fire up wireshark and try and understand what’s going on. But, sometimes inspiration comes from funny places
I decided to see what would happen if I run Live messenger in Admin mode. No difference.
Then I tried compatibility mode, changing it to Windows XP SP3:
A UAC pops up, I select “YES”
All I need to do now is configure UAC not to complain when messenger Launches!